Why is it so difficult to get your bike properly serviced? Why does it take so long? Keeping your bike maintained should be a quick, easy, pain-free process that's done right the first time. ERO leads the way to ensure your service experience is pleasant and exactly what you want.
The three frustrations we hear from clients over and over again when it comes to bike repaired are: 1. It takes far too long. 2. The repair shop makes it difficult with poor service and zero communication. 3. The work is incomplete when the bike is supposedly fixed. Our Concierge Mechanical Service solves all those problems and more.
Service by Appointment - No more leaving your bike at the shop for 2, 3, or even 4 weeks. Schedule your service for the day that's convenient for you, and your bike will be serviced and returned in 24-48 hours.
Communication. Prior to your appointment, you'll speak with our Concierge Mechanic so you can explain exactly what you need, which allows us to prepare for your bike's arrival with any parts necessary to complete any repairs. If anything unexpected pops up during our initial inspection, we’ll contact you to discuss options.
Right the First Time. When your bike is returned, it will be in perfect working order. Nothing missed, no return trips necessary. It's done right the first time, every time.
We offer all types of bike service from quick and easy adjustments to complete overhauls of proprietary systems. We charge an hourly fee because often times the prices quoted by shops do not properly reflect the amount of time a service may take, and you end up paying far more per hour. If you have any questions, please feel free to call and we'll be happy to help you out.